Sara Lahey | Vice President of Operations
slahey@bellasante.com
Sara Lahey began her career with Bella Sante in 2002. Shortly thereafter, she became the manager of the Newbury Street location. In 2006, as company growth accelerated along with the need for new systems and processes, Sara was promoted to the position of Vice President of Operations. Sara is responsible for the operation, direction, productivity for the company’s three spas, and more than one hundred employees as well as the development of employee training programs, the launch of new products and services, and the creation of operational standards that significantly raise the level of customer service. .
Today, Sara is leading the Bella Sante team to even greater success.

Kristina Kovacic | Boston Spa Director
kkovacic@bellasante.com
Kristina comes to us after nine years of experience working directly with people in diverse professional settings, ranging from management in the luxury hotel industry to sales and marketing and international relations.  
Her most recent spa management experience has been with The Ritz-Carlton Hotel Company.  She was part of the opening team at both The Ritz-Carlton, Lake Las Vegas (a 30,000 square foot spa with 24 treatment rooms) as well as The Ritz-Carlton, South Beach. There she oversaw the entire Spa operation, Salon, and Fitness Center as the Assistant Director. Through her leadership, the Spa achieved the prestigious Mobil 4-Star rating two years in a row as well as numerous other accolades such as being named by Condé Nast Traveler Magazine “One of the World’s Top Spas.”
Kristina has grown within the spa industry and has a “hands-on” management style, enjoying both mentoring and empowering her team. She is passionate about the spa industry and providing unparalleled customer service.
On a more personal note, Kristina was born and raised in Croatia, Europe where she recently completed her Masters of Business in International Management. She is now living in Boston and is excited to be joining the Bella Santé team.

Caroline Bradford | Wellesley Spa Director
cbradford@bellasante.com
Caroline Bradford began her career with Bella Sante in 2003. After graduating from Boston University and majoring in journalism and psychology, she decided to apply for a job as a concierge at Bella Sante Newbury while she continued to pursue a career in journalism. Having always possessed an abnormal love of skincare and beauty products, and an interest in health and wellness, Caroline found Bella Sante to be a perfect fit.
Caroline moved from concierge to Head Concierge at our Newbury location, and then became the Director of Guest Relations. In 2006, Caroline took on the role of Spa Director at our Lexington location. She has since completed course work to become a Certified Spa Supervisor, as well as attended classes at two International Spa Association conferences and various other industry trainings.
Having spent time working at all three of our locations, Caroline has developed a real passion not only for the spa industry itself, but for Bella Sante's unique commitment to guest service. She truly enjoys getting to know each and every one of our guests, and helping to improve their spa experience in any way possible.

Jessica O'Brien | Lexington Spa Director
jobrien@bellasante.com
Jessica O’Brien has always had a passion for service and the achievement of “full body” wellness.  Her wellness philosophy started 15 years ago with her Personal Training business focused on women’s health and nutrition.  Later her work as a Massage Therapist and Master Class Presenter exposed her to a variety of wellness environments and experiences which helped shape her high standards in guest services.  Before joining Bella Sante, Jessica was also part of the administration at the Muscular Therapy Institute, one of the country’s leading massage therapy institutions.
Jessica, who is a dual citizen of the United States and Ireland, earned an Undergraduate degree from Salve Regina University in Newport, Rhode Island, her Massage Therapy Certification from Muscular Therapy Institute in Cambridge Massachusetts and additional post bachelor studies from University of Rhode Island and Rhode Island Community College.
At Bella Sante, The Spa in Wellesley, Jessica believes if we have provided our guests with the ultimate experience beyond their expectation level then they in turn will want to share the gift of their experience with others.