What should I bring with me?
Everything you need is provided! We will give you a locker in which to store your belongings, and we will also provide robes and slippers. Shower facilities and personal care items are available as well.

When should I arrive for my appointment?
We suggest arriving 15 minutes prior to your services, so that you have time to change and to relax in our lounge area.

What should I wear during my massage?
This is a matter of personal preference. Many guests choose to disrobe completely, but others prefer to leave their undergarments on. Your body will remain professionally draped throughout the massage, except for the area being worked on.

What if I have special health concerns?
Please notify your therapist if you have any medical conditions that he or she should be aware of.

What if I’m uncomfortable during my treatment?
If anything should interfere with your comfort or relaxation, we encourage our guests to speak up. Whether it be the temperature in the room or the pressure of the massage, our therapists are eager to cater to your needs. Please don’t hesitate to notify us of any discomfort.

What is customary when it comes to tipping?
Most guests choose to leave a 15-20% gratuity. Gratuity can be left by cash or credit card.

I’m Pregnant. What services can I have?
We offer many services that are both safe and enjoyable for expecting mothers. A concierge will be happy to assist you in selecting the perfect treatment(s).